CloudLinux provides ImunifyAV free of charge, and as such we do not offer live support for this product. If customers wish to communicate with our Support team for any reason, a purchased license for a product is required.
We do, however, offer unlimited free online support for all of our products, including ImunifyAV. Please check out our Self-Service portal, where a tremendous (and constantly growing) amount of useful materials and support options are available. There you can find a robust knowledge base, user documentation, customer forums, and more.
Additional information about other Imunify product licenses can be found at the links below: